Computer repairs, upgrades & diagnostics in Cape Town
Tell us what is happening with your laptop or desktop. Our workshop will assess the device, explain the options and get your approval before additional work proceeds.
Repairs requiring supplier parts may take up to two weeks, depending on stock availability.
What do you need help with?
Choose the closest match. If you are unsure, start with diagnostics and we will guide you.
My computer is broken
Power, charging, screens, overheating, startup problems and physical faults.
My computer is slow
SSD, RAM, storage, graphics, cooling and sensible performance upgrades.
Explore upgrades →I don’t know what is wrong
Fault finding for crashes, no display, no power, instability and intermittent problems.
Arrange diagnostics →I need an insurance report
Technical assessment and written findings for damaged laptops and desktops.
Insurance reports →How the workshop process works
-
1
Tell us what happened
Book online, WhatsApp us or bring the device to the workshop with the relevant charger or accessories.
-
2
Free assessment
We inspect the symptoms and determine the sensible next step. More involved testing may take additional time.
-
3
Options and approval
We explain the findings, expected timing and costs. Additional work proceeds only after your approval.
-
4
Repair, test and collect
Approved work is completed and tested. We contact you as soon as the device is ready for collection.
What you can expect from us
- We assess the actual device instead of promising a repair blindly.
- We recommend work that makes financial and technical sense.
- We confirm compatible parts before ordering or installing them.
- We explain delays when a repair depends on supplier stock.
- Completed work is tested before the device is returned.
Problems we regularly help with
You do not need to diagnose the fault yourself. These examples simply help you recognise that you are in the right place.
Workshop questions
Are assessments really free?
Yes. We offer a free assessment to establish the sensible next step and whether the device should proceed to repair, upgrade or further testing.
How long will my repair take?
We aim to respond within 24 hours and complete most jobs within 48 hours. Repairs that require supplier parts may take up to two weeks depending on stock availability.
What should I bring with the device?
Bring a laptop with its charger. For desktops, bring the tower and any cable, component or accessory directly related to the fault. Please tell us what happened and when the symptoms began.
Will work begin before I approve the cost?
No additional repair or upgrade work proceeds until we have explained the available option and received your approval.
Is the repair covered by a warranty?
Completed workshop work is warranty-backed. The applicable coverage depends on the repair and supplied parts and will be confirmed with the completed job.
Let the workshop take a look
Send us the device model and a short description, or book it in and bring it to Chaos Computers in Claremont.