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Technical assessment

Computer insurance reports

We assess damaged desktops and laptops and prepare a written technical report for insurance-claim purposes, including observed damage and practical repair or replacement findings.

Independent assessmentTechnical findings based on the deviceWritten reportPrepared for claim submissionRequirements checkedBring any insurer instructionsClear limitationsYour insurer makes the final decision
Assessment scope

What the report can cover

  • Desktop or laptop identification
  • Reported incident and symptoms
  • Visible and testable damage
  • Technical findings
  • Repair feasibility
  • Estimate where reasonably possible
Prepare for the assessment

What to bring

The complete device

Bring the laptop and charger, or the desktop and any component directly involved in the incident.

Incident details

Provide the date, what happened and the symptoms noticed afterwards. Keep the account factual.

Insurer requirements

Bring the claim number and any special report form or instructions supplied by your insurer.

Simple and transparent

How it works

  1. 1

    Device booked in

    We record the equipment and incident information supplied by you.

  2. 2

    Technical assessment

    Our workshop inspects and tests the device as far as its condition reasonably allows.

  3. 3

    Report prepared

    We compile the findings for you to submit to the insurer. Assessment and report fees apply.

Professional technical findings

Need an insurance report?

Contact us before visiting if your insurer supplied a special form or specific report requirements.